Welcome to SEA Management Consulting Corporation.

Introduction

In order for an organisation to improve its performance the individuals in the organisation need to improve their performance. This program provides you with practical and specific advice on how to plan and manage performance. Areas covered range from setting goals for an organisation, establishing key performance indicators and operational plans to setting standards of performance and ways of monitoring, analysing, appraising and improving performance.

Benefits to You

You will become competent at managing and improving your staff’s performance through obtaining relevant knowledge and skills from this program. You will be able to apply the knowledge and skills from this course on-the-job. Overall you will increase your ability as a manager through better performance of your staff.

Program Outline

This workshop will focus on:

1) Introduction

2) Planning Performance

a) Setting goals for your organisation

b) Key performance indicators

c) Operational plans

3) Performance Management

a) Setting standards of performance

b) Monitoring performance

c) Analysing performance

d) Appraising performance

e) Improving performance

f) Unsatisfactory performance

g) Skills for managing performance

4) Conclusion

Learning Methodology

The course will require the participants to undertake some preparation work before attending the program. The program sessions will include the following learning methods: team work, group discussions, presentations, “real life” practical application of material (skills practice), and lectures. Please note that no confidential information needs to be divulged in the program.

Who Should Attend?

All line managers that want to improve the performance of their staff. In addition staff aspiring to become managers would benefit from this course.

Duration