Benefits to You
You will become competent at managing and improving your staff’s performance through obtaining relevant knowledge and skills from this program. You will be able to apply the knowledge and skills from this course on-the-job. Overall you will increase your ability as a manager through better performance of your staff.Program Outline
This workshop will focus on:
1) Introduction
2) Planning Performance
a) Setting goals for your organisation
b) Key performance indicators
c) Operational plans
3) Performance Management
a) Setting standards of performance
b) Monitoring performance
c) Analysing performance
d) Appraising performance
e) Improving performance
f) Unsatisfactory performance
g) Skills for managing performance
4) Conclusion