Managing Performance Improvement

Introduction

In order for an organisation to improve its performance the individuals in the organisation need to improve their performance. This program provides you with practical and specific advice on how to plan and manage performance. Areas covered range from setting goals for an organisation, establishing key performance indicators and operational plans to setting standards of performance and ways of monitoring, analysing, appraising and improving performance.
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“People are the common denominator of progress. No improvement is possible with unimproved people”

John Kenneth Galbraith