Effective Communication Skills

Introduction

Effective communication is important in all areas of our lives. In order to be successful in your professional life you need to be an effective communicator. Few of us have achieved our communication potential. We can all improve our ability to communicate effectively in writing, speech, interpersonally, in groups and within organisations.
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“People are the common denominator of progress. No improvement is possible with unimproved people”

John Kenneth Galbraith